Privacy Policy

This section is dedicated to our privacy policy. It lets you know the origins and use made of the information collected and processed during your visit to our website, as well as letting you know your rights.

This policy is important to you as a user who wants a positive and trustworthy experience with our services and, consequently, it is important to us as we strive to meet your expectations as best we can.

Personal Data Privacy and Security Policy

Under the terms of the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016), hereinafter referred to as the GDPR, personal data is any data that directly or indirectly identifies a natural person (not applicable to legal persons).

The processing of personal data collected on this website is the responsibility of 52-FRESH, Unipessoal, Lda., a limited company, with NIPC 514 377 313 and registered office at Zona Industrial de Almeirim, Rua F, Lote 27 Pavilhão 3, 2080-221 Almeirim, hereinafter “Fresh 52”.

Purposes and legal basis for the processing of personal data

In Fresh 52 website we collect personal information when you make contact with us, through the form available.

Personal data is only collected for the purposes of responding to the request, suggestion or question sent to us and processing is based on the legitimate interest we have in receiving and following-up with any suggestions, questions regarding our project.

Storage of Personal Data

Your personal data will be kept by FRESH 52 for the time required to provide our response and subsequent connected correspondence exchange and will be kept in our active contacts for one year, after which we will only keep the data for correspondence archive purposes or to comply with the relevant laws and regulations.

Data Controlling

FRESH 52, as the data controller:

  • Ensures that the processing of your personal data is carried out within the scope of the purposes for which they were collected or for purposes compatible with those purposes;
  • Collects, uses and stores only the personal data necessary for the purpose in question;
  • It does not transfer personal data for commercial or advertising purposes;
  • Processes personal data for legally prescribed purposes or to provide services at your request.

Personal Data Security

FRESH 52, in the pursuit of its activities, uses a set of technologies and security procedures appropriate to the protection of your personal data, protecting it from unauthorized access or disclosure, preventing its loss, misuse, alteration or destruction, guaranteeing its integrity, availability and confidentiality.

We are committed to guaranteeing the confidentiality of our users' data, to which end we have employed the appropriate security measures to ensure that it is not accessed by unauthorized persons. We subject our systems to regular security checks to ensure that your data is protected and secure.

However, the transmission of information via the internet is not completely secure, so we cannot absolutely guarantee the security of information transmitted via our website.

What are your rights as a data subject?

FRESH 52 guarantees you the right to access data that directly concerns you, and you may request its rectification, portability (if technically possible), erasure, restriction of processing or the right to object to its processing. To do so, simply contact us at privacy@fresh52.co.

As a data subject, you have a number of rights:

  • Right of Access: The user, as data subject, has the right to obtain from the data controller, FRESH 52, confirmation of which data is or is not being processed, as well as the right to access this and the following information:
    - the purposes of the processing.
    - the categories of personal data in question.
    - the recipients to whom the data has been or will be disclosed.
    - if possible, the time limits laid down for storing the data, or the criteria for setting these time limits.
    - the rights conferred to you whilst data subject.
    - if the data has not been collected from the data subject, information on its origin.
    - guarantees regarding the transfer of data to third countries or international organizations, if applicable.
  • Right to rectification: The data subject has the right to obtain, without undue delay, the rectification of inaccurate personal data concerning him or her, as well as the right to request that incomplete data be completed.
  • Right to erasure: Subject to certain conditions, the data subject has the right to request the erasure of their personal data without undue delay, namely, when:
    - the data is no longer necessary for the purpose for which it was collected or processed.
    - the data subject withdraws the consent on which the processing is based and there is no other legal basis for the processing.
  • Right to restriction of processing: The data subject has the right to obtain from the controller the restriction of processing, applying, among others, one of the following situations:
    - having contested the accuracy of the data for the period necessary to verify its accuracy.
    - if the data controller no longer needs the data for the purposes of the processing, but they are required by the data subject for the purposes of declaring, exercising or defending a right in legal proceedings.
    - when there is opposition to the processing, until it is established that the legitimate reasons of the controller prevail over those of the data subject.

    There are circumstances in which we are legally entitled to refuse your request.
  • Right to data portability: If the processing is based on consent or contract, the data subject has the right to receive the data that is processed by automated means, communicated by the data subject in a commonly used and machine-readable digital format, or to request its direct transmission to another entity that will become the new data controller.
  • The right to lodge a complaint with a supervisory authority, which in Portugal, is the Comissão Nacional de Dados Pessoais (CNPD);
  • The right to withdraw your consent, where such consent is the basis for processing your data. Again, there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations.

Data Recipients

In order to provide certain services, namely technical support FRESH 52 and its corporate group may have to use third party suppliers in connection with the processing of your personal data for the purposes described in this Privacy Policy, such as IT providers, communication service providers or other suppliers to whom we outsource certain support services.

Amendment to the Security and Privacy Policy

This privacy policy, which you should read carefully, may be amended, in which case the amendments will take effect from the date they are published on this website, with express reference to the date of.

Contact

If you need further information or have any questions or complaints regarding the processing of your personal data, please contact us in writing via privacy@fresh52.co